Privacy Policy

Last updated: May 21, 2026  |  Effective: May 21, 2026

PipeProfit ("we," "us," or "our") operates the website at www.pipeprofit.online and provides AI-powered call answering services for plumbing businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and business name when you book a call, contact us, or sign up for our service.
• Call data: Call recordings, transcripts, and metadata from calls handled by our AI answering service on your behalf.
• Usage data: Pages visited, time spent on site, browser type, IP address, and referral source, collected via standard analytics tools.
• Business information: Details about your plumbing business and call flow that you provide during onboarding.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our AI answering service
• Communicate with you about your account and our services
• Process bookings and manage your subscription
• Analyze usage to improve our product and customer experience
• Comply with legal obligations

3. Call Recordings and Transcripts

Our service involves recording and transcribing calls handled on your behalf. By using PipeProfit, you agree to inform your callers that calls may be recorded, as required by applicable federal and state law. You are responsible for compliance with all applicable wiretapping and recording laws in the states where your business operates.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform (e.g., cloud infrastructure, analytics), subject to confidentiality obligations. We may disclose information when required by law or to protect our rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at official@pipeprofit.online.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies and similar technologies to analyze traffic and improve your experience. You can control cookie settings through your browser.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at official@pipeprofit.online.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: official@pipeprofit.online
Phone: +1 (305) 842-3972